Yes, if you have 3+ months remaining on your existing licence, we can issue a credit against your new cloud WINFAP/ReFH2 licence. The credit will be applied on a one for one basis, excluding any “free” licences (e.g. where you buy four, receive one licence at no additional cost). i.e. for every cloud licence purchased, one standalone licence will be credited, prorated to the remaining term. Any standalone licences not redeemed, will remain available for the full 12 month term. Examples below cover WINFAP, but are applicable to both WINFAP and ReFH2 licences. Example 1: A company purchased 5 WINFAP licences at £395 per licence on 1st January 2023 from WHS. The total cost of this order was £1,580 as one licences was provided at no cost. 1. On 1st July 2023, the company wishes to purchase 5 cloud WINFAP licences (total cost: £3,950). We will apply a credit totalling £790 from the £3,950, resulting in a total cost of £3,160 in year 1. After the purchase, the company will have access to five concurrent WINFAP cloud licences and no standalone licences. 2. On 1st July 2023, the company wishes to purchase 3 cloud WINFAP licences (total cost: £2,370). We will apply a credit totalling £474 from the £2,370, resulting in a total cost of £1,896 in year 1. After the purchase, the company will have access to three concurrent WINFAP cloud licences and two standalone licences. Example 2: A company purchased 5 WINFAP standalone licences at £395 per licence on 1st January 2023 and 5 more WINFAP standalone licences at £395 per licence on 1st March 2023. The total cost of each order was £1,580 (total cost £3,160) as the 5th and 10th licences were provided at no cost. 3. On 1st July 2023, the company wishes to purchase 10 cloud WINFAP licences (total cost: £7,900). We will deduct a credit totalling £1,843 from the £7,900; £790 from the licences purchased on 1st January 2023 and £1,053 from the licences purchased on 1st March 2023. After the purchase, the company will have access to 10 concurrent WINFAP cloud licences and no standalone licences. As part of this process, each company will delete the WINFAP/ReFH2 standalone licences from their machine.

Yes, this is recommended, providing the remaining term of your Flood Modeller contract is 6+ months. If the remaining term is less than 6 months, you would need to align it to the following year. Example: if you wished to purchase 3 WINFAP and 3 ReFH2 licences on 1st April 2024, and the Flood Modeller contract expires on 1st July 2024 (3 months), the company would need to purchase WINFAP and ReFH2 up until 1st July 2025 (15 months) at a total cost of £5,175.

Yes, if there is 6+ months remaining of your existing contract, you can align any new WINFAP and ReFH2 licences to the existing contract/expiry date. If the remaining term is less than 6 months, you would need to align it to the following year.

Yes, you can hold both standalone and cloud licences for both WINFAP and ReFH2. Any licences traded in should be deleted from your computer(s).

If you are within your licence period (generally 12 months) you can upgrade to the most current version of ReFH2 and WINFAP at any time, whether you are on a cloud or standalone licence.

Yes, either version of ReFH2 and WINFAP works with the Hydrology+ module within Flood Modeller (v7.1 onwards). Hydrology+ requires a Flood Modeller cloud licence to work.

Yes, you still need a WINFAP and ReFH2 licence to access Hydrology+. However, with Flood Modeller (v7.1 onwards), you no longer need to open the separate WINFAP and ReFH2 interfaces – this is all undertaken directly within Flood Modeller.

No, you only require the WHS software and licence control software (Codemeter) to be installed and configured for access.

Yes. Jacobs provide licencing for Flood Modeller, TUFLOW, WINFAP and ReFH2 software which can be purchased separately or in combination.