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Contact support

If you have a current support and maintenance contract, you can contact our dedicated support team.

Log in to access online support

An online support ticket is the easiest and quickest way to contact one of our experts.


Our support team can also be contacted by email, however we advise you to create an online ticket.

Call us

Europe: +44 (0)845 094 7994

North America: +1 (425) 233-3106

Australasia: +61 (0)2 9032 1572

Asia: +91 20 6680 5566

Get started with Flood Modeller

1D quick start guide

Learn how to run a 1D model and view the results within Flood Modeller.

2D quick start guide

Learn how to run a 2D model and view the results within Flood Modeller.


Frequently asked questions have been populated to help answer your questions.

User manual

Our extensive manual provides detailed descriptions on features, tools and other functionality.

Ideas Lab

Influence the development of Flood Modeller by suggesting new features and improvements.

Tip of the month

Read our tips of the month for useful insights into the software.


Benefit from the wealth of experience offered by other users by posting a question on the forums.

Training and events

Training courses, webinars and conferences that are suitable for new and existing users.


A selection of 'how to' guides, webinar recordings and other technical videos.

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