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Contact your local sales representative

Jacobs is located in more than 40 countries with Flood Modeller representatives based in offices across the globe. The sales team are available to advise you on the most appropriate software and cost-effective licensing arrangements to meet your specific business needs.


Shu Yi Chow

150 Beach Road
Level 32, 33 & 34

+65 6391 0350

Email us


Sally Williamson

Level 7, 9 Help St
NSW, 2067

+61 2 9950 0200

Email us


Alastair Sheppard

Elms House
43 Brook Green
London W6 7EF

+44 (0) 845 094 7990

Email us

South America

Marcelo Esper

Azara 841
Buenos Aires

+54 (0)11 4309 0144

Email us

North America

Paul Robinson

2485 Natomas Park Dr
Suite 600 
Sacramento, CA 95833

+1 (916) 286 0394

Email us

North America

Elise Ibendahl

One Financial Plaza
501 N. Broadway
St. Louis, MO 63102

+1 (314) 335-5074

Email us

North America

Tyler Jantzen

1100 112th Avenue NE
Suite 500
Bellevue, WA 98004

+1 (425) 233-3106

Email us

North America

Swamy Pati

4350 West Cypress St
Suite 600
Tampa, FL 33607

+1 (813) 281 7904

Email us

Contact technical support

If your organisation has a valid technical support and software maintenance contract with Jacobs, you have unlimited access to our global support network. If you don't currently have a contract, there are a range of quick start guides, manuals, user forums and other learning resources available at no cost.

Log in to access online support

An online support ticket is the easiest and quickest way to contact one of our experts. It also allows you to track the progress of your query. 


Our support team can also be contacted by email, however we advise you to create an online ticket.

Other materials

We provide a range of guides, manuals and other useful resources in our help and support section.

Call us

Europe: +44 (0)845 094 7994

North America: +1 (314) 335-3022

South America: +54 (0)11 4309 0144

Australasia: +61 2 9950 0200

Asia: +65 6391 0350

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